Medical Assistance Program (Pty) Ltd
1. Nature and purpose of the platform
Medical Assistance Program (Pty) Ltd (“MAP”) operates this platform as an independent educational and peer-support resource for individuals affected by haematological and oncological conditions.
MAP provides access to:
• Educational articles and videos
• Community discussion and shared experiences
• General tools and resources
MAP is not a medical service and does not provide medical advice, diagnosis, or treatment.
2. No medical advice and no treatment relationship
All content made available on MAP, including written material, videos, tools, and community discussions, is provided for general informational and educational purposes only.
Use of MAP does not:
• Establish a doctor-patient or healthcare provider-patient relationship
• Replace consultation with your treating healthcare professionals
• Influence or direct medical decision-making
Medical decisions must always be made in consultation with your own healthcare providers.
3. Independence from healthcare providers
MAP is not affiliated with, endorsed by, or linked to any hospital, oncology unit, medical practice, or treating clinician.
Participation on MAP is entirely voluntary and has no impact on current or future medical care, referrals, or treatment decisions.
4. Community content and user responsibility
MAP includes user-generated content such as forum posts, comments, and shared experiences.
• Views expressed by users reflect personal experiences and opinions only
• MAP does not verify, endorse, or guarantee the accuracy of user-generated content
• Users are responsible for the content they choose to share
Users should avoid sharing identifiable medical documents, personal data, or information relating to other individuals without consent.
5. Platform moderation
MAP reserves the right, but does not assume the obligation, to:
• Moderate content
• Remove posts that pose privacy, safety, or legal risks
• Suspend or restrict access where necessary to protect users or the platform
Moderation is performed to maintain a safe and respectful environment and does not imply endorsement of any content.
6. Limitation of liability
To the maximum extent permitted by law:
• MAP accepts no liability for any loss, harm, or damages arising from reliance on platform content or community discussions
• Use of the platform is at the user’s own discretion and risk
MAP does not warrant that the platform will be uninterrupted, error-free, or free from technical vulnerabilities.
7. Acceptable use
By using MAP, you agree to:
• Use the platform lawfully and respectfully
• Refrain from posting harmful, misleading, or identifying information
• Respect the privacy and dignity of other users
Failure to comply may result in suspension or termination of access.
8. Changes to these terms
MAP may update these Terms of Use and Disclaimer from time to time. Continued use of the platform constitutes acceptance of the updated terms.
9. Contact
For questions relating to these terms or the operation of the platform, please contact:
privacy@medicalassistanceprogram.co.za